KJ ProWeb Hosting

Customer Support

24 hours a day, 7 days a week, 365 days a year

Basics

Customer Support is a fundamental part of any service. KJ ProWeb Hosting offers Web Hosting, VPS Hosting, Domain Registration and SSL Certificates. All these are services that need ongoing 24x7 monitoring, important updates when necessary, maintenance, and constant system enhancing. These are standard tasks that our team of System Administrators, Developers, Quality Assurance, and Customer Support (Sales, Billing and Tech. Support) do every day to fulfil our obligations and satisfy all clients that trusted us.

Technical Support

Technical Support is our absolute commitment to the services we offer for you. Any troubles related to service interruption or problems, difficulties to use and understand the functionality of Web Hosting, Domain or SSL Control Panels, are at full competence of our Tech. Support staff.

Trouble Ticket System

If there is no good answer for your problem available neither inside our Frequently Asked Questions nor in the Need Help section of your Control Panel, there's another way! Open a trouble ticket from your Web Hosting, Domain or SSL Control Panels. We aim to provide each customer quick and precise answer to the concrete issue.

Need Help Areas

We have created discrete link on the upper right corner inside every section for quick help on how to use the functionality of Web Hosting, Domain and SSL Control Panels. If you come up to a dead end, that's the first place you should check. You can consider Need Help areas as s simple tutorial of the sections, their functionality, and description.

Frequently Asked Questions

Also known as F.A.Q., these are listed questions and answers, all frequently asked by our Clients in some context, and connected to a particular part of the services we offer. Almost 85% of all inquiries to our Technical Support Team are often repeated. Our F.A.Q. page will answer your questions and guide you to the desired knowledge.

F.A.Q.Help

Sales Phone Lines

For all Clients of ours that feel more confident to communicate with a sales representative's voice and have a more personal connection, please call US PHONE: +1 347 223 5853 & UK PHONE: +44 20 8 1234 790. Keep in mind there is no Technical Support available through these phone numbers. However, we will assist you any way we can.

Contact Sales

Our Service Guarantees

Through the years we build everything with many efforts and good business relations matter extremely to us! That’s why we would like to show how much we care about you. These are our guarantees for now, and for the future, and they are all for your convenience and satisfaction. We made sure to put this as our primary mission!

Guarantees

KJ Proweb Hosting offers a comprehensive set of features with its 100% free website hosting, making it an attractive option for small projects and beginners. Here are some of the key features and tools included:

SSD Storage: 1 GB of SSD storage, which is faster than traditional HDD storage and enhances website performance.

Monthly Bandwidth: 5 GB of monthly bandwidth, suitable for small websites with moderate traffic. 5 GB of bandwidth could handle approximately 833 up to 3,300 monthly site visitors depending on the image size of each page.

MySQL Database: One MySQL database is included, allowing users to manage dynamic content and databases.

100% Ad-Free: Unlike many free hosting services, KJ ProWeb Hosting does not display ads on your website.

99.9% Uptime Guarantee: Ensures that your website is available to visitors most of the time.

Instant Account Activation: No waiting period for account approval; you can start building your website immediately.

Free Subdomain: Users can choose from a variety of free subdomains to host their website.

One-Click CMS Installer: Easily install popular content management systems like WordPress, Joomla, or GRAV with just one click.

Zacky Website Builder: A user-friendly tool for creating websites without needing extensive coding knowledge.

24/7 Customer Support: Even free users receive support, which is uncommon in the free hosting industry.

Full PHP & MySQL Support: Essential for running dynamic websites and web applications.

Services

Company

Contact sales

US : +1 347 223 5853

UK : +44 20 8 1234 790

All prices include VAT.

* Prices are valid for signup only, upon renewal the prices are: Basic Entrepreneur Plan $9.85$11.72 / month.